Note, this is a fairly superficial rant. Don’t tell me that it isn’t an in-depth analysis of the transport industry, I know!
Air travel is stuck in the 1960s. Not the planes. The planes have evolved greatly but the airlines, the service offering, and the experience are stuck in the ’60s
The airlines
Why do airlines still exist? Or rather why are the plane operators still so visible to the customer? Buying travel from an airline is like buying energy directly from a company that runs power stations.
Running planes is, for all practical purposes, a commodity service. Safety is governed by regulations and the economics are better the fewer and larger the planes. Aviation would be better run by commodity carriers.
Pavlos's Thoughts 